How do I return an item?

All returns must be accompanied by a copy of the receipt or invoice. You may call during normal business hours for a number. All returns must be prepaid. We will pay shipping charges and offer a refund or a credit if we:

Are negligent in shipping the wrong item
Have not described an item or condition correctly

Restocking Fee: We reserve the right to charge a 15% restocking fee on all returns and canceled orders that have been processed. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law. If the reason for return is not our fault, the buyer is responsible for shipping charges both ways and can be assessed a 15% restocking charge. We have a return rate of less than one half of one percent as such we describe our products accurately and truthfully. We will replace a defective one with the SAME product. AFTER 10 DAYS ALL ORDERS SHALL BE CONSIDERED COMPLETE AND FULFILLED.

Product-Specific Returns Policies: Some items may be sold “As Is”. Returns will not be accepted for these items.
Refunds: You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We´ll notify you via e-mail (if you have provided it to us) of your refund once we´ve received and processed the returned item. We do not refund for Delivery Confirmation, Insurance, or any additional services.

Return Address: Please send returns to the address listed below and we will happily take care of you.

Wise Lite Arms
P.O. Box 943
Boyd, TX 76023

FedEx or UPS
Wise Lite Arms
903 S. Allen
Boyd, TX 76023