FAQs

FREQUENTLY ASKED QUESTIONS

1. INVENTORY: We are updating the website to the best of our ability as our stock becomes available. If you are unsure, click “reload/refresh” on your browser to ensure you are keeping up with the latest updates.

2. ORDER STATUS: If you are emailing or calling to check the status of your order, no status updates are available. Orders will go out as fast as possible. If there is an issue with your order, you will be contacted as soon as possible.

3. I STILL HAVEN’T RECEIVED MY ORDER: If your credit card was never charged and the merchandise is still listed as “in stock”, we are still working on filling it. If the contact info on your order is correct and there is a problem, we will contact you.

4. FUTURE SHOPPING CART CLOSURES: An OUT OF STOCK message will be directly related to the volume of orders received and time needed to machine more parts. Wise Lite Arms is a small company and we are doing everything we can to get orders out as quickly as possible. If we suspect that our shipping times might exceed 7-10 days in length, then it is possible we will again be forced to suspend orders.

5. GENII M53 RECEIVERS, AK47: We ask that if you are interested in these items that an email with the correct contact information be sent to us and we will be glad to add you to our waiting list. When this item is available, we will contact you and proceed with the order.

 
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?